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From252US$ /night
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

1310 Water Street, Kelowna, Canada, V1Y 9P3
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Upper Floors King Room
Max:
2 persons
305 sq. feet 
Bed options:
1 King Size Bed
Mountain view
Shower
Coffee machine
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Queen Room
Max:
4 persons
305 sq. feet 
Bed options:
2 Double beds
Pool view
Shower
Coffee machine
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King Room
Max:
3 persons
305 sq. feet 
Bed options:
1 King Size Bed
Pool view
Shower
Coffee machine
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Kelowna1700 ft
Airports
Kelowna International (YLW) 9.6 mi
Penticton Regional (YYF) 42.7 mi
Train
The Old Woodshed Kelowna1000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Dry cleaning
  • Stores/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Sun loungers
  • Casino
  • Spa & wellness center
  • Jacuzzi
  • Shallow end

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries
  • Sink

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

1310 Water Street, Kelowna, Canada, V1Y 9P3
Map view
1310 Water Street, Kelowna, Canada, V1Y 9P3
Nearby
Parks
Waterfront Park
1100 ft
Gallery
Kelowna Art Gallery
600 ft
Casinos
Playtime Casino
400 ft
Museums
Okanagan Wine and Orchard Museum
700 ft
Parks
Stuart Park
2000 ft
Gallery
Hambleton Galleries
800 ft
Museums
Okanagan Heritage Museum
1600 ft
115-1295 Cannery Lane
Turtle Island Gallery
900 ft
Queensway and Water Street 7362 douglas circle La Palma Ca
Kasugai Japanese Garden
1700 ft
1424 Ellis St
Okanagan Military Museum
1300 ft
Harbor
Downtown Marina Kelowna
1700 ft
Broadway Theatre
Kelowna Community Theatre
900 ft
267 Bernard Ave
Okanagan Spirits Craft Distillery
2000 ft
Museums
The Laurel Packinghouse
700 ft
1353 Ellis Street
The Old Woodshed
1100 ft
1379 Ellis St
Kelowna Actors Studio
1200 ft
1480 Mill St
Kerry Park
2300 ft
Restaurants
OAK + CRU Social Kitchen & Wine Bar
300 ft
1310 Water Street Delta Grand Okanagan Resort
Giobean Espresso
1200 ft
1320 Water St
The Grove Bistro and Lounge
400 ft
1300 Water St In the Lake City Casino at the Delta Grand Hotel
Match Eatery & Public House
400 ft
1300 Water St
Tree Brewing Beer Institute
600 ft
1346 Water St
Kelowna Yacht Club
1000 ft
1-1370 Water St
Nagano Sushi Restaurant
1000 ft
1298 Ellis St
BNA Brewing Co. & Eatery
1300 ft
Kelowna BC 1250 Ellis St
Sprout Bread
1300 ft
125 - 1295 Cannery Ln
Bliss Bakery and Bistro
1200 ft
109-1289 Ellis St At the corner of Ellis & Cawston in the Kelowna Arts District

Reviews and Ratings <br />

Feedback from previous guests about their experience.
58%
loved the resort and would return for another relaxing stay
5.8/10
Guest rating
Rooms
5.5
Location
8.2
Service
5.0
Dining
6.0
Guest reviews
5.8/10
based on 5 reviews
8.3
8.3/10 based on 492 reviews
Jordan
United Kingdom, February  2025
6.2/10

My stay was a mixed bag at this busy resort. The location is really convenient for enjoying nearby bars and restaurants. While the room was fairly clean, it didn't feel worth the high price, and the amenities certainly need some love. The service had its moments, but overall it felt like they were overwhelmed. I might not choose this place again for a leisurely stay.

Rooms
5.0
The room was clean but felt small and worn, with a few maintenance issues. I really expected more for the price I paid.
Service
6.0
The front desk staff was friendly, but the service felt disorganized and slow at times, especially around the pool area.
Location
9.0
The location is great for exploring the area on foot, close to various restaurants and parks, which I really appreciated.
Dining
Facilities
5.0
The pool area was pleasant, but it definitely needs maintenance, with wet towels and trash lying around.
Arthur
United Kingdom, December  2024
5.6/10

My stay at the hotel was quite disappointing due to poor management and rude staff interactions, which overshadowed the beautiful views and potential of the place. While the restaurant had nice views, the service left much to be desired. The rooms, though spacious, felt dated and in need of an upgrade. Overall, I can't say it was good value for money given the issues I experienced.

Rooms
6.0
The rooms are spacious but feel old and tired, lacking some basic amenities like safety deposit boxes.
Service
5.0
Unfortunately, the service was lacking as the staff were unfriendly and unhelpful, which made for an uncomfortable experience.
Location
9.0
The hotel has a great location with beautiful views, which is one of its few redeeming qualities.
Dining
5.0
Dining was a mixed experience; while the views were lovely, the overall service was subpar and expensive for what was offered.
Facilities
5.0
Facilities need improvement; the ambiance is nice, but overall upkeep is lacking.
Sophia
United Kingdom, December  2024
5.0/10

I had a disappointing stay at this hotel, where it felt like timeshare guests were given less priority. The room I received was noisy and not very clean, and the customer service was unhelpful regarding my requests. On the brighter side, the hotel has a beautiful location and lovely amenities, but they could certainly improve on cleanliness and attention to customer needs.

Rooms
5.0
The suite I was assigned was not clean and right next to the elevators, resulting in a lot of noise. It felt like the worst room in the whole building.
Service
5.0
Customer service was lacking; I faced long wait times and received inconsistent information. It seemed like they didn't prioritize my needs as a timeshare exchanger.
Location
7.0
The hotel's location is its strong point, with convenient access to various attractions, but it can't make up for the issues I faced during my stay.
Dining
5.0
I didn't have a favorable dining experience as I couldn't get reservations and it was overcrowded. The overall dining setup felt chaotic.
Facilities
6.0
The hotel was grand and well-maintained, but the pool was overcrowded, making it difficult to enjoy.
Jayden
United Kingdom, October  2024
5.0/10

My stay was marred by unkind staff and a frustrating check-in experience, which put a damper on what was supposed to be a relaxing getaway. While the location was convenient, and the amenities had potential, the service didn't meet expectations. I ended up seeking another hotel for better hospitality, so I can’t comment on the dining or facilities much, but it highlights the importance of staff demeanor in making a stay enjoyable.

Rooms
Service
5.0
The check-in was abysmally slow, with only one staff member attending to guests. Beyond that, the staff were not friendly, making the overall experience quite unwelcoming.
Location
6.0
The location is decent, close to various restaurants and attractions, which is a plus, but I expected more warmth and hospitality from this hotel.
Dining
Facilities
Stuart
United Kingdom, September  2024
8.6/10

I just wrapped up a fantastic five-night stay at this resort in Kelowna. The views of the lake were absolutely stunning, and being right in the heart of the city made everything so accessible. The staff members went above and beyond to make my experience special; from arranging a surprise for my dad's birthday to swiftly addressing our room issues. It's easy to see why I would recommend this place to anyone visiting the area. However, some construction noise was an early morning nuisance during our stay, and while my first room had some issues, the management promptly moved us to a much better suite with a gorgeous view.

Rooms
7.0
Our first room had a slanted mattress which was not ideal, but thankfully, the staff accommodated us in a lovely suite that had amazing lake views. Overall, the rooms were spacious but could use some modern updates.
Service
10.0
The service was exceptional. Staff members like Toby, Julia, and Lara were particularly helpful, addressing our needs with impressive attentiveness.
Location
10.0
The resort's location could not be better. It's right in downtown Kelowna, which made it easy to walk to restaurants and enjoy the local nightlife.
Dining
8.0
The restaurant offered beautiful views, and while the dining experience was generally pleasant, I felt there could be a few more options on the menu for breakfast. It was a nice touch to have special amenities for our stay.
Facilities
8.0
The resort had great facilities, including both indoor and outdoor pools. However, ongoing renovations on the third floor created some distractions during our mornings.
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Check-in
21Apr2025Select date
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22Apr2025Select date
Rooms and Guests2 Guests, 1 Room